Hi Kelly, thanks to you and Norm et al. We are enjoying our new washer immensely!!! You managed to stick handle your way through failed repairs and elusive replacements and came up with a winner. This new washer outperforms the former one big time. Norm and Dave quickly performed the extraction and replacement without a hitch, including entertainment (their back and forth banter) along with their expert skills. We are always impressed with your Customer Service Team going that extra mile to deliver top-notch service! It all made the time without a washer and dryer much more bearable, as the end result is so gratifying!!!
Best regards to all,
Dan and Eleanor Lewis